Dear Mr Little,


Please accept my thanks for building works completed between 18th February and 5th March 2013, please also accept my thanks for the quality of the work delivered, together with my appreciation for the efficiency, friendliness and helpfulness of all TLC staff during the build.


On this last point, separate mention needs to be made of the Paviour, whose skill, diligence and attention to detail was exemplary. His knowledge and experience was demonstrated immediately and this was in evidence throughout the time of the project. It was plainly evident that he knew his business and was in possession of a quality set of skills and a thoroughly professional attitude, a credit to your business.


More generally, I would have no hesitation myself in using your firm again, and would commend TLC to others without a second thought.


All good wishes,

Mr G Downes.